after sales service
In the unlikely event of faults developing, we're here to make sure things are put right as soon as they possibly can be. Our reputation for customer care is something we take great pride in, and have developed continuously over the years.
Warranty
As a supplier of some of the very best equipment around, we don't experience many faults. But when we do we'll be able to secure the fastest possible turnaround on all equipment covered by warranty.
Repairs
For older equipment not covered by warranties, we've got access to the very best repair service around at competitve rates and with rapid turnaround.
Something just not right?
Sometimes you just can't quite put yout finger on what's gone wrong. Is the sound not how it used to be, or is the picture quality variable? Whatever your questions, we're here to help. We can offer advice on troubleshooting, or send an engineer to give your system a full health check.
We're also happy to hear from you even if you didn't purchase your equipment from The Audio Room. Because we hope that next time, you will !
